Innovations in QSR could be rolled out in months thanks to Gen AI
![]()
Key AI applications include predictive forecasting, finance automation, and personalisation.
Innovations in QSR could be rolled out in months thanks to Gen AI
Key AI applications include predictive forecasting, finance automation, and personalisation.
Social Media Wrap: Chatime's Red Bull Summer edition collab; The Coffee Club to launch matcha drink; Taco Bell drops $10 deal
Find out what QSRs have been up to on social media this week.
Weekly Global Wrap: Popeyes Thanksgiving turkey promo returns; Pizza Hut debuts personal pan pizza kiosks; Subway launches Ghost Pepper Bread
Here is a summary of the most interesting QSR news stories of the week globally.
Chipotle invests US$100m in Lumachain and Brassica
This minority investment is done through Chipotle’s Cultivate Next venture fund.
McDonald’s Halloween Boo Buckets debuts in Australia
It will be available from 17 to 30 October whilst stocks last.
Oliver’s launch Australia-first conversational AI server “Ollie”
Customers can use natural speech to order at Oliver's drive-thru.
Red Rooster launches new Vanilla Slice Bites
It comes in six or 10 packs.
Social Media Wrap: Grimaces takes over McDonald's; Oporto's new box bundle; Krispy Kreme's Ghostbuster giveaway
Find out what QSRs have been up to on social media this week.
Weekly Global Wrap: US french fry supplier shutters plant; Popeyes adds Ghost Pepper sauce in sandwiches; Pizza Hut launches squid ink pizza
Here is a summary of the most interesting QSR news stories of the week globally.
GYG posts Q1 FY2025 update
See below for the full financial update.
Crumbl announces Australia debut
The brand has 1,000 locations in the US.
The Cheesecake Shop and Make-A-Wish Australia launches unicorn cupcakes
This aims to support six-year-old Quinn’s dream to "fly with a unicorn" amidst her leukemia battle.
Fast casual restaurant market grows by US$302.5b in 2024 to 2028
It is estimated to increase at a CAGR of 15.2%.
Zarraffa’s Coffee opens in Dakabin
The opening created 40 new jobs.
Krispy Kreme launches Ghostbuster-inspired doughnut collab
The brand is celebrating the iconic Columbia Pictures 1984 film’s 40th anniversary.
Social Media Wrap: Ben & Jerry's new flavour; Zambrero launches new meat filling; GYG Newtown celebrates 18th
Find out what QSRs have been up to on social media this week.
Highlights
Highlights
Partner Content
Partner Content
Exclusives
Exclusives
Menu Innovations
Soonta targets family market with kids meal launch
The meal will have collectable cards.
Research
Consumers shift from delivery to pick-up amidst search for value
![Consumers shift from delivery to pick-up amidst search for value]()
![Consumers shift from delivery to pick-up amidst search for value]()
Delivery traffic declined by 6% in 2024, whilst pickup saw a growth of 18%.
Executive insights
GOPIZZA banks on tech commercialization for new revenue
![GOPIZZA banks on tech commercialization for new revenue]()
![GOPIZZA banks on tech commercialization for new revenue]()
This strategy could potentially increase sales point to 100,000 globally.
Executive insights
Five Guys eyes Sydney and Melbourne as a springboard for national expansion
![Five Guys eyes Sydney and Melbourne as a springboard for national expansion]()
![Five Guys eyes Sydney and Melbourne as a springboard for national expansion]()
The burger chain currently has four restaurants including a second Melbourne location.
Technology
Consumers are ready but human oversight remains key for AI—KPMG partner
![Consumers are ready but human oversight remains key for AI—KPMG partner]()
![Consumers are ready but human oversight remains key for AI—KPMG partner]()
Fast-food businesses are racing to get AI services right but accuracy remains a challenge.
Food Services
A peek inside KFC Australia’s voice AI drive-thru technology
![A peek inside KFC Australia’s voice AI drive-thru technology]()
![A peek inside KFC Australia’s voice AI drive-thru technology]()
KFC plans to commit to more sites depending on its evaluation.
Executive insights
Inside The Coffee Club’s triple concept rollout
![Inside The Coffee Club’s triple concept rollout]()
![Inside The Coffee Club’s triple concept rollout]()
The brand recently announced that it had changed its coffee blend after over 35 years.
Top News
Innovations in QSR could be rolled out in months thanks to Gen AI
![]()
Key AI applications include predictive forecasting, finance automation, and personalisation.
Innovations in QSR could be rolled out in months thanks to Gen AI
Key AI applications include predictive forecasting, finance automation, and personalisation.
Social Media Wrap: Chatime's Red Bull Summer edition collab; The Coffee Club to launch matcha drink; Taco Bell drops $10 deal
Find out what QSRs have been up to on social media this week.
Weekly Global Wrap: Popeyes Thanksgiving turkey promo returns; Pizza Hut debuts personal pan pizza kiosks; Subway launches Ghost Pepper Bread
Here is a summary of the most interesting QSR news stories of the week globally.
Chipotle invests US$100m in Lumachain and Brassica
This minority investment is done through Chipotle’s Cultivate Next venture fund.
McDonald’s Halloween Boo Buckets debuts in Australia
It will be available from 17 to 30 October whilst stocks last.
Oliver’s launch Australia-first conversational AI server “Ollie”
Customers can use natural speech to order at Oliver's drive-thru.
Red Rooster launches new Vanilla Slice Bites
It comes in six or 10 packs.
Social Media Wrap: Grimaces takes over McDonald's; Oporto's new box bundle; Krispy Kreme's Ghostbuster giveaway
Find out what QSRs have been up to on social media this week.
Weekly Global Wrap: US french fry supplier shutters plant; Popeyes adds Ghost Pepper sauce in sandwiches; Pizza Hut launches squid ink pizza
Here is a summary of the most interesting QSR news stories of the week globally.
GYG posts Q1 FY2025 update
See below for the full financial update.
Crumbl announces Australia debut
The brand has 1,000 locations in the US.
The Cheesecake Shop and Make-A-Wish Australia launches unicorn cupcakes
This aims to support six-year-old Quinn’s dream to "fly with a unicorn" amidst her leukemia battle.
Fast casual restaurant market grows by US$302.5b in 2024 to 2028
It is estimated to increase at a CAGR of 15.2%.
Zarraffa’s Coffee opens in Dakabin
The opening created 40 new jobs.
Krispy Kreme launches Ghostbuster-inspired doughnut collab
The brand is celebrating the iconic Columbia Pictures 1984 film’s 40th anniversary.
Social Media Wrap: Ben & Jerry's new flavour; Zambrero launches new meat filling; GYG Newtown celebrates 18th
Find out what QSRs have been up to on social media this week.
Partner Content
Partner Content
Highlights
Highlights
Exclusives
Menu Innovations
Soonta targets family market with kids meal launch
The meal will have collectable cards.
Research
Consumers shift from delivery to pick-up amidst search for value
![Consumers shift from delivery to pick-up amidst search for value]()
![Consumers shift from delivery to pick-up amidst search for value]()
Delivery traffic declined by 6% in 2024, whilst pickup saw a growth of 18%.
Executive insights
GOPIZZA banks on tech commercialization for new revenue
![GOPIZZA banks on tech commercialization for new revenue]()
![GOPIZZA banks on tech commercialization for new revenue]()
This strategy could potentially increase sales point to 100,000 globally.
Executive insights
Five Guys eyes Sydney and Melbourne as a springboard for national expansion
![Five Guys eyes Sydney and Melbourne as a springboard for national expansion]()
![Five Guys eyes Sydney and Melbourne as a springboard for national expansion]()
The burger chain currently has four restaurants including a second Melbourne location.
Technology
Consumers are ready but human oversight remains key for AI—KPMG partner
![Consumers are ready but human oversight remains key for AI—KPMG partner]()
![Consumers are ready but human oversight remains key for AI—KPMG partner]()
Fast-food businesses are racing to get AI services right but accuracy remains a challenge.
Food Services
A peek inside KFC Australia’s voice AI drive-thru technology
![A peek inside KFC Australia’s voice AI drive-thru technology]()
![A peek inside KFC Australia’s voice AI drive-thru technology]()
KFC plans to commit to more sites depending on its evaluation.
Executive insights
Inside The Coffee Club’s triple concept rollout
![Inside The Coffee Club’s triple concept rollout]()
![Inside The Coffee Club’s triple concept rollout]()
The brand recently announced that it had changed its coffee blend after over 35 years.
Event News
Event News
Innovations in QSR could be rolled out in months thanks to Gen AI
![Innovations in QSR could be rolled out in months thanks to Gen AI]()
Executive insights
Key AI applications include predictive forecasting, finance automation, and personalisation.
Key AI applications include predictive forecasting, finance automation, and personalisation.
